This Privacy Policy describes how Auto Propre Services ("we", "us", or "our") collects, uses, and discloses information when you use our online platform or interact with this service. We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We may collect personal data that you provide to us directly when you use our site, request services, contact us, or interact with our features. This information may include your name, contact details (such as phone number or physical address if provided), and details related to the automotive services you request or inquire about (such as vehicle type or service preferences).

We may also collect certain information automatically when you visit our site. This information may include your IP address, browser type, operating system, referral sources, pages viewed, and the dates/times of your visits. We collect this information to understand how our site is used and to improve our service.

How We Use Your Information

We use the information we collect for various purposes, including: - Providing, operating, and maintaining our online platform and services. - Processing and fulfilling your requests for services, such as car washing, detailing, or other automotive treatments. - Communicating with you, including responding to your inquiries, providing service updates, and sending service-related notices. - Sending promotional messages or marketing communications about our services, where permitted by law and your preferences. - Improving our site and services, analyzing usage trends, and understanding visitor preferences. - Detecting and preventing fraud and other malicious activities. - Complying with legal obligations and enforcing our terms and conditions.

Legal Basis for Processing

We process your personal data based on several legal grounds: - The processing is necessary for the performance of a contract with you (e.g., providing the requested car cleaning service). - We have obtained your explicit consent for specific processing activities (e.g., sending marketing communications). - The processing is necessary for compliance with a legal obligation. - The processing is necessary for our legitimate interests or those of a third party, provided your fundamental rights and freedoms do not override those interests (e.g., improving our services, preventing fraud).

Sharing Your Information

We do not sell your personal data. We may share your information with third parties only in the following limited circumstances: - With service providers who perform services on our behalf, such as payment processors or IT support, strictly for the purpose of assisting us in operating our site and delivering our services. These third parties are obligated to protect your information. - When required by law, such as in response to a valid legal process (e.g., court order or subpoena). - To protect our rights, property, or safety, or the rights, property, or safety of others. - In connection with the sale, merger, or acquisition of all or part of our business, provided the recipient agrees to protect your information in a manner consistent with this policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period may vary depending on the type of data and the purpose of processing.

Your Data Protection Rights

Under GDPR and other applicable laws, you have certain rights regarding your personal data:

• The right to access your personal data.
• The right to request rectification of inaccurate or incomplete data.
• The right to request erasure of your personal data under certain conditions.
• The right to request restriction of processing your personal data under certain conditions.
• The right to object to the processing of your personal data under certain conditions.
• The right to data portability, allowing you to receive your data in a structured, commonly used, and machine-readable format.
• The right to withdraw consent at any time where processing is based on consent.
• The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).

Cookies

Our site may use cookies and similar tracking technologies to enhance your experience, analyze site usage, and for marketing purposes. Cookies are small data files stored on your device. You can typically manage cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, you may contact us at our physical address:

Auto Propre Services
125 Avenue du Prado
Marseille, Provence-Alpes-Côte d'Azur, 13008
France